About
ISWAN provides the support and resources seafarers need for good physical and emotional wellbeing, so they are happy and healthy and have strategies to cope with life at sea. In times of mental or physical crisis, ISWAN provides external assistance for themselves and/or their families.
YachtCrewHelp is a free and confidential multilingual helpline for professional yacht crew available all day, every day. The programme is run by the International Seafarers’ Welfare and Assistance Network (ISWAN), a charity which promotes the welfare of seafarers working in all sectors of the maritime industry.
Despite the many benefits of working on board a superyacht, the challenges of working away from home for long periods and living in close quarters with colleagues can become overwhelming.
YachtCrewHelp is here for superyacht crew, whatever problem they’re facing, wherever they are in the world.
Our helpline officers are trained in counselling skills, suicide risk assessment and providing emotional support to crew all over the world. We’re connected with a wide range of organisations and do whatever we can to find the help that is needed.
YachtCrewHelp is funded by charitable grants and donations.
Address:
International Seafarers’ Welfare and Assistance Network (ISWAN),
3rd Floor, Suffolk House, George Street, Croydon, CR0 1PE, United Kingdom
Contact
News summary
ISWAN launches gender allyship at sea campaign
The seafarer welfare charity has launched a programme designed to support female crew members facing abuse and mental health challenges…
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Yacht crew issues expose commercial sector gaps
ISWAN's data highlights urgent need for industry reform and better support systems, so what can the industry do to help?
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ISWAN begin new research project
Crew will take part in innovative on-board research using wearable and mobile technology to track the impact of social interaction on their well-being…
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ISWAN publishes recruitment crisis action plan
In the face of rapid change across the industry, ISWAN has outlined specific initiatives to combat the recruitment and retention crisis…
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ISWAN to advance SIM project
Following the success of its previous three phases, the maritime charity has secured funding from the UK government to further its research into crew wellbeing…
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No respite in crew mental health cases
ISWAN has reported a dramatic 58% quarter-on-quarter increase in calls to Yacht Crew Help, with women being affected disproportionately…
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Millions marked for unpaid crew
Nautilus secured over a million euros in unpaid wages for crew in 2023, but this year could see the union gain millions more in a single settlement…
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